Contact

 

Email: Info@LeslieFrancesca.com

Phone: 510.847.4898

           

123 Street Avenue, City Town, 99999

(123) 555-6789

email@address.com

 

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Terms & Conditions


terms & conditions


 

PAYMENT

Payment is due at the time of order. We accept all major credit cards: Visa, Mastercard, American Express, and Discover. At this time we are unable to accept Paypal. No cash orders or check, please.

SHIPPING

Our shipping charge is a flat rate of $10.00, or free when your order is $100 or more. (Use code: SHIPFORFREE) Shipping rate includes jewelry packaging and Domestic orders are shipped via USPS First Class with delivery confirmation and insurance. All orders are processed and shipped from our Berkeley based studio. 

REFUNDS AND EXCHANGES

We want you to be happy with your order and we will gladly issue you store credit or an exchange within 10 business days of delivery. Unfortunately, at this time we do not offer refunds. The item must be pre-approved and returned in unused and unworn condition with no damages. When processing a return, prior shipping costs are non-refundable and return shipping fees are the responsibility of the customer. To request a return, please send an email to info@lesliefrancescadesigns.com

PRIVACY POLICY

We respect the privacy of all individuals visiting our website. Your information is only stored for as long as it takes for the transaction to be completed. 

CARING FOR YOUR JEWELRY

Leslie Francesca jewelry is one-of-a-kind, handcrafted, and delicate. For best-intended longevity, avoid exposing jewelry to water. Be sure to take jewelry off before performing vigorous activities, and store in a pouch when not wearing.

JEWELRY REPAIRS

We offer complimentary jewelry repairs within 30 days of your order. After 30 days, we offer jewelry repairs for a charge of $15.00. Customer pays round-trip shipping costs at all times.